Delivery Policy:
All prices shown on our website are based on self-collection from our showroom. If you prefer delivery, we can arrange it via Lalamove, and the delivery fee will be borne by the customer.
Cancellation & Refund Policy (Before the parcel is sent):
If you cancel your order before delivery, we will refund your payment after deducting the applicable payment gateway fees:
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Credit card payments: 3% will be deducted.
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PayPal payments: 4.5% will be deducted.
If the item has already been shipped, you will also need to cover the delivery and return shipping costs, in addition to the above charges.
Return & Refund Policy After the product is received by you:
If you wish to return the item within 3 days of receiving it, please contact our sales representative for assistance.
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The product must be in new condition (no damage, scratches, dirt, or missing parts).
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The original packaging must be retained and used for the return.
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Returns must be sent back to our showroom at your own cost.
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A 5% restocking fee will apply to cover handling and administrative costs.
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Once we receive the item in good condition, we will process your refund.
Governing Law
Singapore has a long-standing reputation as a trusted international trading hub. As a Singapore-based company, we operate in full compliance with Singaporean laws.
